Privacy Policy

Goldfinches Consulting Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our clients and will only collect and use personal data in ways that are described here and are consistent with our obligations and your rights under the law.

1. Information About Us

Goldfinches Consulting Limited is a limited liability company incorporated in England & Wales with registered number 16958019 and registered office at Potash Farm, Pattiswick, Braintree, Essex, United Kingdom CM77 8BD.

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. This includes obvious information such as your name and contact details, as well as less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the GDPR, you have the following rights:

• The right to be informed about our collection and use of your personal data
• The right to access the personal data we hold about you
• The right to have inaccurate or incomplete data corrected
• The right to be forgotten (request deletion of your data)
• The right to restrict processing of your data
• The right to object to how your data is used
• The right to data portability
• Rights relating to automated decision-making and profiling (we do not use these)

For more information or to exercise your rights, please contact us using the details in Section 11.

You can also contact the Information Commissioner’s Office or your local Citizens Advice Bureau for further guidance.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data:

• Name
• Address
• Email address
• Telephone number
• Type of business/service

6. How Do You Use My Personal Data?

Under GDPR, we must have a lawful basis for processing personal data. This may include contractual necessity, consent, or legitimate business interests.

Your personal data may be used to:

• Provide and manage your account
• Supply our services to you
• Personalise our services
• Communicate with you
• Send marketing communications (only if you have opted in)

You can unsubscribe from marketing communications at any time.

7. How Long Will You Keep My Personal Data?

We will only retain your personal data for as long as necessary.

• Personal Data: 6 years after last contact

8. How and Where Do You Store or Transfer My Personal Data?

We store your data securely on company laptops, mobile devices, and cloud services including Microsoft 365 and OneDrive.

Please contact us for further details on data protection measures used when transferring data internationally.

9. Do You Share My Personal Data?

We do not share your personal data with third parties except where legally required, such as in legal proceedings, court orders, or government requests.

10. How Can I Access My Personal Data?

You have the right to request access to the personal data we hold about you (Subject Access Request).

Requests must be made in writing using the contact details in Section 11.

There is normally no charge unless the request is excessive or repetitive.

We will respond within 14 days and no later than one month. Complex requests may take up to three months.

11. How Do I Contact You?

To contact us regarding your personal data:

Email: nigel.prideaux@goldfinches.com
Address: Potash Farm, Pattiswick, Braintree, Essex, United Kingdom CM77 8BD

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in law or business practices.

Updates will be published on our website: www.goldfinches.com